What is Shadow IT?

Shadow IT refers to the use of information technology systems, devices, software, or services that are not officially managed or sanctioned by an organization's IT department. This typically occurs when employees or departments procure their own solutions to meet their specific needs without the knowledge or approval of IT.

The choice indicating non-IT department, non-authorized implemented systems accurately captures the essence of Shadow IT. Employees might resort to using personal applications or services to enhance productivity or to expedite processes, which can pose significant security risks since these systems often lack proper oversight, security measures, and compliance with organizational policies. This can lead to vulnerabilities, data breaches, and difficulties in managing and securing sensitive information.

The other options do not align with the definition of Shadow IT. Authorized systems used by IT departments represent the opposite of Shadow IT since these systems are officially recognized and managed by the organization. Tools for managing IT project workflows may be used within a controlled environment and typically involve IT oversight; hence, they do not fit the Shadow IT definition. Remote access solutions for employees are often legitimate tools administered by IT to enable access to corporate resources, which is distinct from the unauthorized use implied by Shadow IT.